Going Above and Beyond
What does your vendor provide?
Everyone says they have great customer service. We think the 'Proof is in the Pudding'. At Covington Portrait Studios, we work to create the industry standard and strive for Excellence.
To provide excellence in customer service, we have a fully dedicated staff to ensure a flawless experience for your school and families. In the outside chance an issue does arise, our customer service staff is ready to resolve a problem — immediately.
I am a Secretary to a high school Principal in one of the larger school districts in Southeastern Wisconsin I am also a parent of a graduate of South Lyon High School.
Covington Portrait Studios. was first introduced to me approximately 5 years ago. The Principal in the middle school that I worked for at that time decided we needed a change and took a chance on Covington Portrait Studios. It is a decision that we have never regretted. Since then, both the Principal and I have moved to other schools; we have taken Covington Portrait Studios.com with us.
The Covington Portrait Studios. “crew” are simply a delight to work with. They are very accommodating and are always willing to go the extra mile. They have made my job easier, because I do not have to worry about whether picture day will be a success. I make the call; set up the date(s), answer a few questions, and they take it from there. If there is a question or issue, I e-mail them, and the issue is addressed.
In this day of economic difficulty, the cost of school pictures can be a little overwhelming. Covington Portrait Studios addresses each school individually and puts together packages so that each and every student can have a good experience.
Do I recommend Covington Portrait Studios? Absolutely!
Milwaukee Public Schools
From a parent of a special needs child:
We received Ethan's photo package some time ago, and the pictures turned out even better than we thought they would. Ethan's class composite came home this past week, and it almost made me cry. You guys did such a great job! I'm so thankful for how accommodating and helpful you were to make this work for us.
J.F., (parent at Gaenslen School Milwaukee,WI)